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Non-Emergency Passport Applications Have Halted

Were you planning to apply for, or renew, a passport this spring? With the rolling governmental measures in place due to the COVID-19 pandemic, it’s unlikely that you’ll be able to do so. The State Department is limiting in-person service at passport offices to emergencies in which travelers need a passport for an international trip within 72 hours because of a “qualified life-or-death emergency.” And mail-in renewals are being discouraged due to “significant delays.”

The State Department defines that emergency in-person service as only for “serious illnesses, injuries, or deaths in your immediate family (e.g., parent, child, spouse, sibling, aunt, uncle, etc.).” A more complete list is available on the State Department’s website.

However, if you have travel plans on the far horizon (or hope to) you can still apply for renewal by mail, with some caveats. Expedited service is not available, and the State Department notes that you can “expect significant delays.” It’s unclear how long that delay will be, and it’s worth noting that for a renewal you’ll need to mail in your current passport with the renewal application. The department urges travelers to “please consider waiting to apply until we resume normal operations.”

Even if you qualify for emergency in-person service, options are currently very limited: The State Department says that passport offices in Atlanta, Connecticut, New Orleans, New York, and San Juan (Puerto Rico) are among those completely closed until further notice. And many of the other acceptance facilities, such as court clerks and post offices, are either closed or no longer accepting in-person passport applications.

At any in-person facility you will need an appointment, which you can make through the National Passport Information Center here, or by calling your local court or post office. For that appointment, you’ll need a completed application, supporting documents, proof of the life-or-death emergency, and proof of international travel specific to the emergency.

If you have an application in process, the State Department will continue to process it, but you can expect those undefined delays. Check the State Department’s website for details and application tracking.

The State Department says these current limitations will remain in effect until “normal operations” resume, which is clearly a very uncertain deadline at this time. If you will need a new or renewed passport in the near future, bookmark the above links for up-to-date information.

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Consumer advocate Ed Perkins has been writing about travel for more than three decades. The founding editor of the Consumer Reports Travel Letter, he continues to inform travelers and fight consumer abuse every day at SmarterTravel.

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A nationally recognized reporter, writer, and consumer advocate, Ed Perkins focuses on how travelers can find the best deals and avoid scams.

He is the author of "Online Travel" (2000) and "Business Travel: When It's Your Money" (2004), the first step-by-step guide specifically written for small business and self-employed professional travelers. He was also the co-author of the annual "Best Travel Deals" series from Consumers Union.

Perkins' advice for business travelers is featured on MyBusinessTravel.com, a website devoted to helping small business and self-employed professional travelers find the best value for their travel dollars.

Perkins was founding editor of Consumer Reports Travel Letter, one of the country's most influential travel publications, from which he retired in 1998. He has also written for Business Traveller magazine (London).

Perkins' travel expertise has led to frequent television appearances, including ABC's "Good Morning America" and "This Week with David Brinkley," "The CBS Evening News with Dan Rather," CNN, and numerous local TV and radio stations.

Before editing Consumer Reports Travel Letter, Perkins spent 25 years in travel research and consulting with assignments ranging from national tourism development strategies to the design of computer-based tourism models.

Born in Evanston, Illinois, Perkins lives in Ashland, Oregon with his wife.

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