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10 Things Every Airline Should Do

It’s about time for the airlines to do a better job, and we know just where they should start. Airlines should execute the following 10 ideas.

To say there’s room for improvement in the airline industry is a clear understatement. Between baggage fees, customer-service fails, and hellish flight delays, most carriers consistently keep our expectations at tarmac level. It’s about time for the airlines to do a better job, and we know just where they should start. Across the board, all airlines should make an effort to execute the following 10 ideas.

Do you agree? Tell us what you think airlines should improve upon in the comments.

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By Caroline Costello

Caroline Costello's travel accomplishments include surviving a 2 a.m. whitewater rafting excursion in the Canadian wilderness, successfully biking from Dusseldorf to Cologne without a map, and gaining access to a covert pizza speakeasy in New Orleans.

Caroline is an active member of the Society of American Travel Writers (SATW). Her work has appeared on USA Today, the Boston Globe, AOL.com, MSNBC.com, ABC News, TODAY Travel, and CruiseCritic.com, among other publications.

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