To say there’s room for improvement in the airline industry is a clear understatement. Between baggage fees, customer-service fails, and hellish flight delays, most carriers consistently keep our expectations at tarmac level. It’s about time for the airlines to do a better job, and we know just where they should start. Across the board, all airlines should make an effort to execute the following 10 ideas.
Do you agree? Tell us what you think airlines should improve upon in the comments.